Privacy Policy

Last updated: June 12, 2025

About this policy

This policy describes how Summit Air HVAC, based in Denver, Colorado, handles information collected through this website. It covers what we collect, why we collect it, how we protect it, and how you can ask us to correct or remove it.

If you have questions about anything here, you can reach us by email at ryan+e2e0826@reolution.com or by phone at (720) 555-0142.

What we collect and why

We collect information only when you choose to give it to us. Specifically:

  • When you fill out the contact form, we collect your name, email address, and phone number, along with the message you type. We use this to reply to your enquiry.
  • When you use the booking form, we collect your name, email address, and phone number. We use this to schedule your appointment and send you a confirmation.

We do not collect any information automatically through forms, and we do not ask for payment details on this site.

How we store your information

The information you submit through our forms is stored in our customer-relationship system, which we use to manage appointments and follow up on enquiries. Only the people who work at Summit Air HVAC have access to this system.

How we protect your information

Our forms are served over an encrypted HTTPS connection, so the information you type travels securely between your browser and our servers. Once received, your data is held in our password-protected customer-relationship system. Access is limited to the people who work at Summit Air HVAC.

SMS messaging and phone numbers

If you provide your phone number and opt in to text messages, Summit Air HVAC may send you appointment confirmations, reminders, service updates, or occasional offers, depending on the boxes you checked. You can reply STOP at any time to stop receiving messages, or HELP for assistance. Message frequency varies. Message and data rates may apply.

Phone numbers and SMS consent collected on this site are never sold, rented, or shared with third parties for their own marketing purposes. They are used only to send messages to the person who opted in.

Live chat

This site may include a live-chat widget operated by our messaging provider. When you type into the chat window, that information is received by the provider's platform and passed to us so we can respond. The provider's own privacy policy governs how they handle data on their infrastructure.

Cookies and similar tracking

This site uses cookies and similar technologies in two ways:

  • The live-chat widget sets cookies to maintain your session and remember your conversation across page loads.
  • We may use an analytics tag to understand how visitors use the site in aggregate, such as which pages are visited most often. This data is not linked to your name or contact details.

Most browsers let you block or delete cookies through their settings. Doing so may affect how the chat widget works.

Your rights

You can ask us to correct or remove any personal information we hold about you at any time. To do so, email us at ryan+e2e0826@reolution.com or call (720) 555-0142 during business hours (Monday through Friday, 8:00 AM to 6:00 PM Mountain Time). We will respond as quickly as we can.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the "last updated" date at the top of the page. Continued use of the site after a change means you accept the updated policy. If you have questions about a change, please contact us.